Privacy Policy

Last updated: June 2026.

Croc'enVie places great importance on protecting your privacy. This policy explains what data we collect, why we collect it, and what your rights are, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

Data Controller

The data controller is Croc'enVie — ZA La vraie Croix, Route de Larmor, 56270 Ploemeur, France. Contact: crocenvie@orange.fr.

Data Collected

• Identification and contact information (name, email, phone number, address) provided when placing an order or registering;
• Order and billing information;
• Browsing data (cookies, pages viewed) for operational and audience measurement purposes;
• We never store bank account information; it is processed by our secure payment service provider (Stripe).

Purposes

• Process and ship your orders;
• Manage your customer account and our business relationship;
• To improve our website and our services;
• Comply with our legal and accounting obligations.

Legal Basis

Depending on the circumstances: performance of the contract (orders), your consent (non- essential cookies), our legitimate interest (improving our service), and our legal obligations.

Shelf Life

Your data is retained for as long as necessary to fulfill the purposes described, and is then archived or deleted in accordance with legal retention periods (including 10 years for accounting records).

Recipients

Your data is intended for Croc'enVie and its strictly necessary third-party service providers (web hosting provider, shipping carrier, payment processor). It is never sold to third parties.

Your Rights

You have the right to access, correct, delete, restrict, object to, and transfer your data, as well as the right to set post-mortem guidelines. To exercise these rights, please email crocenvie@orange.fr. You may also file a complaint with the CNIL.

Cookies

During your first visit, you can accept or reject non-essential cookies. You can change your preferences at any time through your browser settings.